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Receiving Technical Support with Google During the Covid-19 Pandemic

Updated: May 17

Recently, I have had the opportunity to work with customers who would like to get in touch with Google regarding their free business listing (Google My Business) or their Google GSuite email (recently renamed Workspaces). As it is impossible to directly telephone Google technical support for Google My Business or GSuite email (Workspace), it becomes more critical to know exactly what to do to rectify a problem in the current business environment.

Google My Business (GMB) To get in touch with technical support at Google regarding Google My Business (GMB), sign in to your account when visiting this link: https://www.google.com/business/business-profile/


Once signed in, to chat, email, or telephone Google My Business regarding a technical issue or to contact technical support, find the support menu item at the left bottom of the screen/menu featured below pictured below: